We want you to approach gambling as paid entertainment with an uncertain outcome. Use money that is separate from essential spending, and avoid borrowing to place a wager. Our service is for adults aged 18 or over, with one account for each individual.
Spending Boundaries and Account Pauses
Deposit limits provide a boundary for funding your account. Reminders during a session can bring elapsed playing time to your attention. We also offer cooling-off when you need a pause and self-exclusion when you need to stop access.
Ask our support team for assistance with these account tools. Choose the control that addresses your concern, rather than continuing because a promotion is available. A matched deposit, cashback credit or tournament cannot remove the risk of losing what you stake.
Warning Signs That Call for a Stop
Take action when you keep raising stakes, conceal spending, borrow to continue or feel unable to leave gambling alone. Chasing a previous loss can put more money at risk without resolving the original loss. Missed responsibilities and strained relationships are further reasons to stop and seek assistance.
Tell a person you trust what is happening. Put distance between yourself and gambling while considering the help you need. Completing wagering or collecting a reward should never take priority over your wellbeing or essential expenses.
Independent Contacts and Blocking Resources
For the National Gambling Helpline, contact GamCare on 0808 8020 133. Independent help also includes GambleAware, while Gamban is a blocking resource. Consider outside support alongside account restrictions when gambling is becoming difficult to control.
Additional independent resources to consider include Gordon Moody and Gamblers Anonymous. You do not need to wait for a financial crisis to reach out. Our English support can discuss the controls on your account, while independent help lets you address the wider effect of gambling.